On the Checkout page, you’ll have the option to either register a new account, checkout as a guest, or log in to your existing account.

(You can also visit page to register or create an account : https://www.blueapplejewelryco.com/account/register)
If you have previously created an account on our site, go to the 'Sign In' option and click on "Forgot Your Password?” Enter your email address associated with your account. You should receive an email with the subject line "Password Reset Confirmation for ......" within a few minutes.

If you do not see an email, check your spam folder. If it is not in your spam folder, it is possible that the email address provided did not match the email address in our system.
We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover. We also accept Amazon Pay, Shop Pay& PayPal.

We DO NOT accept money orders, checks, or cash.
Here you can find a link to a conversion table of all ring sizes of all country's: (copy & paste into your browser).
https://cdn.shopify.com/s/files/1/1283/3103/files/BlueAppleJewelry-Ring-Size-Chart.pdf
Sterling silver is an alloy containing 92.5% by weight of silver and 7.5% by weight of other metals, such as copper. The sterling silver standard has a minimum millesimal fineness of 925. This alloy preserves the elasticity and beauty of the precious metal. Pure Silver (99.9% pure) is generally too soft for producing large functional objects.
Cubic Zirconia (CZ) is man-made synthetic crystalline substance used as an alternative to diamonds. It has diamond-like brilliance, clarity and durability.
Rhodium is a shiny (highly reflective) white metal that is durable and expensive. In jewelry, it is plated (painted) on other metals to increase luster and prevent tarnishing.
Rose and yellow tone refers to the rose-colored and yellow-colored rhodium plating on 925 sterling silver base metal. These base metals are usually brass or copper. Real gold is not included in this.
There is no warranty on any products.
We at Blue Apple Jewelry always work hard to meet our customer's expectations. However, if you are not happy with your purchase, you can send it back for a refund or exchange.You can contact our customer support here.
OUR RETURN POLICY:
- If you are not 100% happy with the item, we will offer either an exchange or refund.
- Returns/Exchanges must be made within 30 days of purchase date of merchandise.
- Buyer pays for return shipping.
- Return items must be in brand new condition (unused, unworn, unaltered). No exception.
- Must return in original packaging and gift box, along with free items if any.
- Return items MUST meet all above requirements to be eligible for a full refund or an exchange.
- We receive very few returns, but please contact me prior to doing so.
If your order was delivered within the last 10 days and the items are in brand new unused condition, you can request an exchange/return. You can contact our customer support here.
If you receive the damaged or defective item(s), please contact our customer support here with clear images of the received defective/damaged item.
The discount code isn't applied automatically. You need to manually enter it at the checkout page, there is a box where you can type it in.
You can use silver cleaner liquid available in the market to clean our jewelry.
You can contact us here with the valid coupon code.
You'll receive shipping information on your email address.
You can contact us here with your order number.
925 Sterling Silver doesn’t tarnish easily at normal temperature & condition.
First Class Mail shipping FREE to United States addresses for life. For order over $100 we offer FREE priority mail shipping too. We ship out all orders typically the next business day after payment is received. Shipping to US, CA, UK, AU and EU. No minimum purchase conditions.
Please note that buyer is responsible for paying any duties and taxes associated with delivery outside the United States. Shipping fees are not refundable. Estimated delivery time excludes weekends and holidays.
Yes, we ship worldwide.
You can contact our customer care here
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